Last Updated: November 2026
These policies govern the use of TVTimez services, applications, website and cloud acceleration infrastructure.
1. TERMS AND CONDITIONS
By purchasing or using TVTimez, customers agree to these Terms and Conditions.
TVTimez provides a cloud-based network acceleration service designed to optimize connectivity and improve the streaming experience.
TVTimez does not provide, host, distribute or sell television channels, movies, sports broadcasts or other streaming content.
Customers remain responsible for obtaining their own subscriptions and access rights to third-party streaming platforms.
TVTimez does not guarantee compatibility with every Internet provider, device, application or streaming platform.
2. SERVICE DESCRIPTION
TVTimez provides:
- Access to cloud-based acceleration infrastructure.
- Official application access.
- Digital activation credentials.
- Remote installation assistance.
- Technical support.
- Subscription-based access.
Customers use their existing Internet connection to access TVTimez infrastructure.
Actual performance depends on several factors, including the customer’s Internet provider, geographical location, device, network conditions and third-party services.
TVTimez does not guarantee a specific Internet speed, zero buffering or uninterrupted connectivity.
3. SUBSCRIPTION POLICY
Available subscription durations:
- 1 Month
- 3 Months
- 6 Months
- 1 Year
- 2 Years
Each subscription grants access for the duration purchased.
Subscriptions begin according to the activation date communicated to the customer.
Customers are responsible for maintaining valid activation credentials and using compatible devices.
Unless explicitly stated during checkout, subscriptions do not automatically renew.
Customers must purchase a new subscription to continue using the service after expiration.
4. 24-HOUR FREE TRIAL POLICY
TVTimez may offer eligible customers a 24-hour trial.
The trial allows customers to evaluate the service before purchasing a subscription.
Trial access:
- Is limited to the stated 24-hour period.
- May be restricted to eligible customers and supported devices.
- Is provided for evaluation purposes.
- Does not guarantee compatibility with every network environment.
TVTimez reserves the right to restrict repeated or fraudulent trial requests.
5. REFUND POLICY
If a customer stops using TVTimez before their subscription ends, TVTimez refunds the unused part. The customer pays a share of the price paid, based on the time used, rounded up to the next subscription length of 1 month, 3 months, 6 months, 1 year or 2 years. The full rules are in our Refund Policy.
Customers can contact support to request a refund.
Approved refunds will be processed through the original payment method whenever possible.
Nothing in this policy limits mandatory consumer rights under applicable law, including the EU right of withdrawal.
6. ACCEPTABLE USE POLICY
Customers agree not to:
- Use TVTimez for illegal activities.
- Attempt unauthorized access to our infrastructure.
- Distribute activation credentials without authorization.
- Reverse-engineer or attack our applications or systems.
- Abuse trial services.
- Interfere with the security or availability of our infrastructure.
TVTimez reserves the right to suspend access where necessary to protect its infrastructure, customers and services, subject to applicable law.
7. PRIVACY POLICY
Our Privacy Policy explains how we use personal data and the rights customers have.
8. COOKIES POLICY
Our website uses only the cookies it needs, for:
- Essential website functionality.
- Authentication.
- Security.
9. TECHNICAL SUPPORT
TVTimez provides technical assistance for installation, activation and troubleshooting.
Support is available through our published communication channels.
Response times may vary depending on request volume and technical complexity.
10. SERVICE AVAILABILITY
TVTimez aims to maintain reliable cloud infrastructure.
However, temporary interruptions may occur due to:
- Scheduled maintenance.
- Infrastructure failures.
- Internet routing problems.
- Third-party service outages.
- Force majeure events.
We will make reasonable efforts to restore service when interruptions occur.
11. THIRD-PARTY SERVICES
TVTimez may be used alongside third-party applications and streaming services.
TVTimez is independent of those providers unless an official partnership is explicitly announced.
Customers remain subject to the terms and conditions of their respective third-party services.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, TVTimez is not responsible for interruptions or performance problems originating from external Internet providers, customer equipment or third-party services.
Nothing in these terms excludes liability that cannot legally be excluded.
13. CHANGES TO THESE POLICIES
TVTimez may update its policies when necessary.
Updated policies will be published on our official website with a revised effective date.
14. CONTACT INFORMATION
For questions about these policies, subscriptions, refunds or technical support, customers can contact TVTimez through the official contact channels published on our website.
Support email: support@tvtimez.store
Official website: https://www.tvtimez.store